Privacy Policy
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy and comply with GDPR law we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
What This Is For
This privacy policy is for this website https://www.cosmofarm.gr and served by CosmoFarm and governs the privacy of its visitors who choose to use it.
The Information We Collect
We collect personal information from you when you fill out a form on our website, order services, register to receive our newsletter, contact us through Facebook, Twitter, Google+, LinkedIn or YouTube. When ordering or filling out a form on our site, you may be asked to enter your name, e-mail, mailing address, phone number, credit card information, job title, or employer.
We hold your personal information on our systems for as long as is necessary for conducting our business and servicing you or until you request that we delete your information.
Like most websites, we use cookies to enhance your experience, gather general non-personal visitor information, and track visits to our website. We track non-personal information (including IP address, device type or geographical location) by Google Analytics, Google AdWords, Clicky and Facebook Ads.
Please refer to the "Usage of cookies" section below for information about cookies and how we use them.
We use third-party analytics provided by Google Analytics and Clicky to log and analyze the traffic to our website.
For information on how Google Analytics collects and processes information about you, please see Google Analytics privacy policy.
We log "personal data" to Clicky as follows, for the stated legitimate purposes. A "Unique ID" tracking cookie to identify unique visitors, your IP address for security and fraud prevention, and your username to help us to analyze visitor behavior and assist with customer service needs. For further details, please see Clicky's privacy policy.
The Way We Use Information
The personal information we collect may be used for the following:
- To personalize your experience and better respond to your individual needs.
- To improve our website based on the feedback we receive from you.
- To process transactions.
- To administer a promotion, contest, survey or other site feature.
- To display advertisements about our products and services.
- To send periodic emails regarding information you requested to receive.
The non-personal information we collect may be used for the following:
- To understand how our site visitors use the website.
- To understand where our site visitors are coming from.
- To produce heatmaps of which elements of the website are used most by our visitors.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
When you enter sensitive information (such as credit card number) on our website, we encrypt that information using SSL technology.
We do not hold your credit card information. It is collected by our third party payment processor Stripe and PayPal. Both payment processors specialize in secure processing of credit/debit card transactions and comply to the highest security standards.
If you have any questions about the security, please contact us at the address listed below.
Outside Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or other rights, property or safety.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not allowed to use the information on our behalf except to help conduct and improve our business.
Children
We do not knowingly collect or solicit personally identifiable information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe we have any information from or about anyone under 13, please contact us at the address listed below.
Usage of Cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We do not use cookies save or collect personal information that can be used to identify you as a unique individual person.
We use cookies to help us compile aggregate data about site traffic and usage so we can make our site better for our users.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
How You Can Access or Correct Your Information
You can access and maintain the personally identifiable information that we collect online within the account maintenance section of our site. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Your Consent
By using our site, you consent to our privacy policy and use of cookies.
By accepting the Cookie Notification message, you consent to the use of such cookies from Google Analytics and Clicky.
Policy Changes
We make occasional changes to our privacy policy. If changes are made, they will be posted to our website. We encourage you to periodically review this page for the latest information on our privacy practices.
This policy was last updated January 21, 2019.
How to Contact Us
If you have any questions about this Privacy Policy, please contact us any time at
info@cosmofarm.gr
